Privacy Policy

Effective Date: March 24, 2025

At Oina, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By visiting our website and using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact customer support. The types of information we may collect include:

• Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
• Non-Personal Information: Information about your browser, device, and IP address, as well as your browsing behavior on our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To improve our website and services.
• To send promotional emails and newsletters (only if you have opted in).
• To process payments and prevent fraud.
• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are obligated to keep your information confidential.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our website. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may access and update your personal information by logging into your account or contacting us.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out by clicking the "unsubscribe" link at the bottom of our emails or contacting us.
• Request Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Oina
Email: support@oinahome.com
Website: www.oinahome.com