Shipping policy
📦 Shipping Policy
Thank you for shopping with OINA! We’re committed to delivering your order with care and transparency. Below is everything you need to know about our shipping process, options, and support.
🕒 Processing Time
Orders are processed within 1–2 business days (excluding weekends & holidays).
You will receive a confirmation email with tracking details once your order has shipped.
🚚 Shipping Options & Rates
We currently offer three shipping methods within the U.S.:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Economy | 5–8 business days | $4.99 or Free on orders over $70 |
| Standard | 3–4 business days | $9.99 USD |
| Express | 1–2 business days | $19.99 USD |
Note: Shipping times are estimates and may vary depending on location, carrier delays, weather, or holidays.
🚫 Shipping Restrictions
- We currently only ship within the United States.
- We do not ship to P.O. Boxes or APO/FPO addresses.
📬 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
You can track your shipment using the carrier link provided.
⏳ Delays & Lost Packages
While we do our best to ensure timely delivery, delays may occur due to:
- Carrier issues
- Weather conditions
- Holiday-related volume
If your order is significantly delayed or lost, please contact us at support@oinahome.com and we’ll assist you promptly.
❓ Need Help?
If you have any questions or concerns about your order or shipping, feel free to reach out to our support team at:
📧 support@oinahome.com